Module 6

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"We Already Have a Receptionist"

The Existing Receptionist Objection

Learning objective: Position AI as a safety net, not a replacement.

Overview

Don't attack or threaten the receptionist. Position the AI Receptionist as a safety net and support system that catches opportunities when she physically can't answer.

Your receptionist keeps doing what she does best. AI makes sure opportunities don't disappear when she can't answer.

Key Points

  • After hours, weekends, holidays, sick days
  • Overflow and simultaneous calls
  • Lunch and busy periods
  • Support, not replacement

Practice With Rich — Objection Drill

Handle the 'we already have a receptionist' objection with Rich.

Start Objection Drill

Lessons

The Safety Net Position6 min
Practice With Rich — Objection Drill8 min

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