Module 4

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Turn Missed Calls Into Business Math

Revenue Gap

Learning objective: Quantify the revenue opportunity using the prospect's own numbers.

Overview

Turn missed calls into a concrete revenue number using the prospect's own data. Never present projected revenue as guaranteed — use 'potential opportunity' and conservative examples.

Never present projected revenue as guaranteed.

Key Points

  • Missed opportunities/day × business days/month = monthly opportunities
  • Monthly opportunities × reasonable conversion % = potential customers
  • Potential customers × average customer value = potential revenue
  • Language: 'potential opportunity', 'based on your numbers', 'even if we only recovered...'

Revenue Opportunity Calculator

Use the prospect's own numbers. Never present as guaranteed.

6calls
22days
30%
$450
Monthly Opportunities0
Potential Monthly Customers0
Potential Monthly Revenue Opportunity
$0
Annual Potential Revenue Opportunity
$0

Illustrative calculation only. Actual results vary and are not guaranteed. Use language like "potential opportunity," "based on your numbers," and "even if we only recovered..." — never "guaranteed revenue."

Lessons

The Revenue Gap Formula8 min
Interactive Revenue Calculator10 min
Quiz — Business Math4 min

Module Progress

80